Universal Mortgage Staff

Meet Our Professionals

CHRISTINA J. FOX

Christina is from Maryville, Tennessee. She is a hometown woman who has taken it to the next level. Christina is the President and owner of Universal Mortgage. She formed her company here in East Tennessee in November of 1995. Christina loves, yes really loves her service to you. She has been working in the mortgage industry for over 20 years. She maintains the highest of professional, ethical and educational standards in caring for the needs of you, her customers. When you meet Christina you are immediately aware that this is someone who knows her business in detail and loves what she does. She trains her staff to maintain the highest of standards in knowledge and service for you. Come talk with Christina and see for yourself. With Christina you really do get the best service possible.

KRISTI CAMPBELL

Kristi Campbell, Mortgage BrokerKristi is from Knoxville, now living in Campbell County. Kristi has been working in the real estate sector for over 7 years and has a great deal of experience with all the ins and outs of purchase transactions. Kristi prides herself on establishing a personal relationship with her customers, and strives to find the best possible products to meet their needs. Whether refinancing or purchasing, Kristi can help you through your loan process.

KIM HATCHEL

Kim moved to Tennessee with her husband and 2 young sons, and she loves it here.  Kim has been in the mortgage industry for a very long time and says that Universal Mortgage with Christina Fox is the best employer she has ever had the privilege to work with.  The sincere concern for the needs of our customers is what she loves best about working here.  She is well versed in all aspects of FHA, Rural Development and Conventional loans.  Kim is the driving force behind the scenes that gets your loan to closing table.

DON BOLER

Don has called Morristown, Tennessee, home for over 18 years. Don came on board with Universal Mortgage as the Morristown Office Manager in January, 2005. He was awarded the opportunity with this locally owned and operated company after many years of dedicated service in mortgages and finance with a national finance company chain and because of prior 11 years experience of owning his own business. One of the main reasons for Don joining the Universal Mortgage team was the high ethical standards the company holds. He believes when a customer closes their mortgage loan with Universal Mortgage that they have been treated honestly, fairly and the customer’s needs have been professionally met. Refinancing or purchasing your home should be a pleasant experience. Call Don if you want that kind of experience and service.

JACQUE BOLER

Morristown, Tennessee, has been Jacque’s home for 18 years. Jacque’s desire for excellence brought her to Universal Mortgage 4 years ago. She has been assisting customers in mortgages and financial needs for over 10 years. Jacque really cares about you and your financial needs and it shows. She wants you in the best financial position to care for yourself and your family. As Jacque says, “My goal with each of my customers is giving my very best service. My customers are my friends for life.”

KIM HUFF-REED

Kim is from Sevier County, Tennessee. She has been in the mortgage industry for over 23 years, working in various positions of mortgage lending. She feels the best reference she could receive is when one of her previous customers refers one of their friends or family. She works very closely with her customers, realtors, lenders and title companies to ensure the process of your home loan goes quickly and smoothly as possible. She loves helping you make your dream of owning a home come true. Weather you are refinancing your home or looking to purchase a home, Kim will make sure you have a pleasant experience.

STEPHANIE PROSS LONG

Stephanie Pross Long, Mortgage BrokerOriginally from Seymour Tennessee, Stephanie is happy to bring her 10 years of mortgage industry experience to her hometown. She specializes in purchase and refinance home loans. Her knowledge includes Conventional loans, FHA loans, Rural Development loans and THDA loans.

When you meet or reacquaint yourself with Stephanie, her dedication to her profession is apparent. She keeps up with the ever changing mortgage industry on a daily basis to better serve her customers.

We invite you to call Stephanie to give her an opportunity to help you with the purchase of your first or next home. She can also help with any refinance needs you may have.

SHANNON COOPER CABRERA

Shannon Cooper Cabrera, Mortgage BrokerOriginally from Knoxville Tennessee, Shannon is happy to join the family at Universal Mortgage. Shannon is excited to share her mortgage industry experience with her hometown. She specializes in the purchase and refinance of home loans. Her knowledge includes Conventional loans, FHA loans, Rural Development loans and THDA loans.

When you meet or reacquaint yourself with Shannon, her dedication to her profession is apparent. She keeps up with the ever changing mortgage industry on a daily basis to better serve her customers.

We invite you to call Shannon to give her an opportunity to help you with the purchase of your first or next home. She can also help with any refinance needs you may have.